At IN HOURS, INC., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or services.
SMS Messaging Terms & Privacy Policy
IN HOURS SMS Policy
By providing your mobile phone number to IN HOURS, you consent to receive text messages from us regarding:
Delivery notifications about your orders.
Responses to client inquiries or customer support questions.
Opt-In
Customers opt in by voluntarily providing their phone number during checkout, account setup, or service request forms. By entering your number, you agree to receive SMS updates related to our services.
Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive delivery notifications or customer support texts. Reply HELP at any time for more information, or contact us directly at [support@inhours.com] (replace with your email).
Message Frequency & Rates
Message frequency may vary depending on order activity and customer inquiries. Standard message and data rates may apply based on your mobile carrier plan.
Privacy
We respect your privacy. Your phone number will only be used for IN HOURS notifications and customer service communication. We do not sell or share your information with third parties except as required by law.
Information We Collect:
Personal Information: When you use our services, we may collect personal information such as your name, address, email address, phone number, and payment information.
Usage Information: We may collect information about how you interact with our website and services, including your IP address, browser type, device information, and browsing patterns.
How We Use Your Information:
Providing Services: We use your personal information to provide and improve our courier services, fulfill your requests, and communicate with you about your deliveries.
Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
Marketing: With your consent, we may send you promotional materials, special offers, and updates about our services.
Information Sharing:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners and IT support providers. These third parties are contractually obligated to use your information only for the purposes of providing the services we have requested.
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Data Security:
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
Your Choices:
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link provided in our emails.
Children’s Privacy:
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [info@InHours.com].
This Privacy Policy was last updated on [02/24/2024].